Terms and Conditions
Our site 500rules.com is a guide for Aussie players on online gambling and card games. Here, you can find a lot of useful information that may improve your gaming experience. However, in order to use our services comfortably and without problems, you must follow certain rules. We have developed Terms and Conditions that prescribe the rules of conduct on the website, your rights and obligations, as well as our responsibilities. Thanks to this document, we can regulate relations with you on a legal basis, since all provisions comply with Australian gambling legislation.
You can start using our services only after you have read all the articles in the document and confirm your agreement with them. Without this, access to the website will be limited for you and you will be forced to leave it.
Adjustments and additions to the provisions
Our experts carefully monitor the development of the online gambling industry in Oz, as well as updates to legislation in this area. In order for our Terms and Conditions to comply with all current standards, we may periodically review them and make changes and additions.
Some of the adjustments may significantly affect your stay on the site. In this case, we will notify you of the update in advance by email so that you have time to familiarize yourself with all the amendments. However, we also recommend that you visit the relevant tab of the site from time to time and check for changes. This will help you avoid misunderstandings and disputes.
Please note that as soon as we publish a new version of the document on the website, it will immediately come into force. Therefore, if you continue to use our services, this will mean automatic consent to the new rules.
Australian Gamers’ Obligations
In order to ensure that your stay on our site is comfortable, safe, and hassle-free, you must ensure that you meet our requirements and will comply with certain obligations:
- You are over 18 years of age and can enter into a legal agreement with us;
- You confirm that gambling is not prohibited by law in your jurisdiction;
- You do not represent the interests of third parties or legal entities;
- You use the site only for personal and not commercial purposes;
- You understand the risks associated with online gambling.
Intellectual Property
Our site contains content that is unique and created by our experts. To use it without problems, you should know the following rules:
- URL address, trademark, logo, website design, images, and all content are our intellectual property and are protected by copyright;
- We grant you a personal and non-exclusive right to use our content;
- You may not copy, reproduce, transfer, or sell our intellectual property for commercial purposes;
- You may not pass off our content as your own;
- If you want to share information from the site, then you must obtain our written permission and indicate a link to the source.
Prohibited actions
We have a zero-tolerance policy towards those users who commit actions aimed at destabilizing the operation of our site. We may restrict your access to the site if you violate our rules in the following ways:
- Use the website for fraud, money laundering, and terrorist financing;
- Conspire with other Aussie gamblers to organize criminal activity;
- Try to hack the security system to gain access to confidential data;
- Use malicious software that can disrupt the server;
- Upload information to the site in such a volume that can lead to a violation of its integrity;
- Insult and humiliate other users and site employees on political, national, religious, and other grounds;
- Try to change the code, structure, and design of the website;
- Disclose information from the site to third parties;
- Use a VPN to hide your real location.
Disclaimer
We do our best to ensure that you do not encounter problems while using our services. However, we are not responsible for:
- How you use the content and advice from us;
- Any loss or damage that you may suffer as a result of visiting our site;
- Any economic costs, as well as loss of a financial transaction;
- Damage to software or database;
- Any indirect, special, or unintentional damages.
You agree not to contact our employees or management with a request for compensation for losses.
Rules for visiting external resources
We do our best to provide you with as much relevant and useful information about Australian online gambling and card games as possible. To do this, we may place advertisements and links to additional resources. However, you should know some rules regarding them:
- We do not control such sites and do not guarantee their security;
- If you want to follow a link, you should study the privacy policy of the chosen site;
- We will not be liable for any losses or damages that you may incur as a result of visiting external resources.
Minors Policy
We adhere to national standards in the field of acceptable age for gambling and do not allow persons under 18 years of age to the site. If we identify violators, we restrict their access to the website.
We at 500rules.com do not use any tools or advertising to attract minors. We strongly recommend that adults do not visit our website in the presence of children and do not gamble. To protect children, you can also install a special filter program in the browser, which will hide content inappropriate for them.
Termination of the contract
The obligations of the document cease to apply in the following cases:
- You have decided to stop using our website;
- We believe that you have violated the Terms and Conditions;
- If your use of the website is contrary to our rules;
- For other reasonable reasons at our discretion.
Privacy
We ensure the security of your stay on the site, as well as your personal data under the privacy policy. We may collect and process your sensitive details following the purposes of the policy in a lawful manner. You can read about all the nuances of such procedures in the relevant document named Privacy Policy.
Contact us
Our site has a help desk that works 24 hours a day, 7 days a week. All managers have the necessary knowledge and skills to solve a problem of any complexity. In addition, we also use an individual approach for each user to delve into the problem and avoid template answers. You can contact us in any convenient way to resolve the following issues:
- Misunderstanding of the provisions of the documents;
- Complaints about how we fulfill our obligations;
- Dispute with the company.
Use the email support@500rules.com, social media, or the feedback form on the site. The manager will do everything possible to consider the request and give an answer as soon as possible. If the help desk cannot solve the problem, then it will be transferred to the company’s management for consideration.
Please note that we do not solve problems related to deposits, bonuses, or games. In such cases, you should contact the customer support service of the online casino in which you are registered.