Our Contacts
Our site is designed to help Australian players in online gambling, as well as card games. If you have any questions or problems while using our services, then you can report it to the customer support service. This department works 24 hours a day and 7 days a week. All managers have the necessary knowledge and skills to solve a problem of any complexity. In addition, we use an individual approach to all users in order to avoid template answers. Below you can see what methods of communication are available to you.
| Method | Description |
|---|---|
| support@500rules.com | |
| Social Media | Facebook, Instagram, and Twitter (logos are in the footer) |
| Feedback form | Find it on the site in the “Contacts” tab |
Notes
In order for us to be able to give you a quick answer, you should describe your problem in as much detail as possible. However, if we need to consider additional facts, we may delay the response time. If the support manager is unable to satisfy your request, then it will be escalated to our management.
Please note that we do not consider requests that are related to playing in an online casino. If you have problems with withdrawal, registration, or bonuses, then you should report this to the customer support service of your online casino.